SHIPPING, TAXES & RETURNS
AT THE MOMENT WE ONLY OFFER SHIPPING TO UNITED STATES AND CANADA
Orders may take up to 2 working days to be processed. Orders placed Fri-Sun will be processed and shipped out on Monday.
SHIPPING DESTINATIONS& RATE
Priority mail shipping within the U.S. is $19.95
Priority mail shipping to Canada is $67
-Free shipping over 500$ only within the U.S.
Once your package is shipped, you will receive an e-mail notification of your tracking number.
SALES TAX & CUSTOMS DUTY
Sales tax is automatically calculated depending on your state or country via check out.
Duties and taxes on international shipments will be billed automatically to the recipient.
Once your package arrives at the shipping facility/warehouse, VOYETTÉ will not be responsible for any shipping delays or for any lost packages during transit. The average shipping time is between 2-3 business days, however, there is no guarantee due to certain circumstances or mishaps that may occur within the postal service.
Return & Exchange Policy
Unfortunately, we do not issue refunds but you are entitled to an exchange. All items labeled SALE or FINAL SALE cannot be exchanged nor returned. (Including promo offers)
All other regular priced items can be exchanged only when a different size or a different color of the same Item Code is available.
Please use our CONTACT FORM to contact and inform us regarding your return& exchange.
Return your items to the address below within 5 days from the day you received your package. Please complete the return form that you will find in the box with your orders number and name following the instructions.
NOTE: We cannot refund duties, taxes or shipping charges.
Ship return via FedEx
P.O. Box 1743
Edinburg, TX 78539